Terms and Conditions

1. Introduction

Welcome to the e-Governance Portal of Kohima Municipal Council (eKMC). By accessing and using this portal, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

2. Acceptance of Terms

By accessing this website and using our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

3. Use of Services

The eKMC portal provides various e-governance services including but not limited to:

• Trade License applications and renewals
• Building Plan approvals
• Residential Certificate applications
• Import Permits
• Advertisement Permits
• Dog License registrations
• Sales Day Permits
• Temporary Permits
• Complaint registration and tracking

4. User Registration and Account

To access certain services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

5. User Responsibilities

You agree to:

• Provide accurate and truthful information in all applications and submissions
• Use the portal only for lawful purposes and in compliance with all applicable laws
• Not attempt to gain unauthorized access to any portion of the website or any systems or networks
• Not upload or transmit viruses or any other malicious code
• Not interfere with or disrupt the website or servers
• Not impersonate any person or entity or misrepresent your affiliation

6. Payment Terms

For services that require payment:

• All fees are in Indian Rupees (INR)
• Payment must be made through authorized payment gateways
• You are responsible for all charges incurred under your account
• Payment confirmation will be provided via email and/or SMS
• Fee structure is subject to change as per government notifications

7. Application Processing

Applications submitted through the portal:

• Will be processed as per standard operating procedures
• Processing time may vary depending on the type of application
• May require physical verification and additional documentation
• Are subject to approval by relevant authorities
• Can be rejected if found to be incomplete or containing false information

8. Intellectual Property Rights

All content on this portal, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Kohima Municipal Council or its content suppliers and is protected by Indian and international copyright laws.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using this portal, you consent to the collection and use of your information as described in the Privacy Policy.

10. Disclaimer of Warranties

The portal and services are provided "as is" without warranty of any kind. We do not warrant that:

• The service will be uninterrupted, timely, secure, or error-free
• The results obtained from the use of the service will be accurate or reliable
• Any errors in the software will be corrected

11. Limitation of Liability

Kohima Municipal Council shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the service
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the service
• Any other matter relating to the service

12. Service Interruptions

We reserve the right to modify, suspend, or discontinue the service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

13. Links to Third-Party Websites

The portal may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

14. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kohima, Nagaland.

15. Termination

We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including but not limited to breach of these terms.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the portal. Your continued use of the service after any such changes constitutes your acceptance of the new terms.

17. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, please contact:

Kohima Municipal Council
PR Hill, Kohima
Nagaland, India
Email: info@kohimamunicipal.in
Phone: [Contact Number]